TROUBLESHOOTING for Hearing Aids
![low-volume-vector-icon.webp](https://static.wixstatic.com/media/d5e113_02bf003fe79f4784828693c06ff89062~mv2.png/v1/fill/w_64,h_64,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/low-volume-vector-icon.png)
YOUR CHILD'S HEARING AID IS NOT WORKING
Check to see:
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Low battery - replace it/charge it.
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The earmold is blocked with earwax - clean with a small brush.
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Blocked microphone inlet - consult your audiologist.
![ear pain icon. Black pencil drawing of ear with red circle showing painful lightning symbols.](https://static.wixstatic.com/media/d5e113_016527c299a9418982795ef54ebdba56~mv2.jpg/v1/fill/w_64,h_64,al_c,q_80,usm_0.66_1.00_0.01,enc_auto/ear-pain-line-icon-body-and-painful-ache-vector-25616860.jpg)
YOUR CHILD'S HEARING AID IS HURTING THEM
Check to see:
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The instrument is not correctly positioned - remove and re-insert it. If the problem persists, consult your audiologist.
![machinery with red circle and line - hearing aid not working](https://static.wixstatic.com/media/d5e113_73e938f4bb884a128e374da84b09da53~mv2.png/v1/fill/w_64,h_64,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/no-machine-260nw-122125609.png)
YOUR CHILD'S HEARING AID IS NOT WORKING
Check to see:
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Is the battery OK?
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Has the battery been fully charged?
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Is the battery inserted correctly?
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The battery compartment is not closed - shut it.
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The battery is dirty - clean the battery surface.
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The battery is dead - replace/recharge it.
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Is the hearing aid turned on?
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Is there corrosion on the battery or the battery contact area?
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Does the hearing aid work after a new battery is inserted or charged?
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Is the earmold blocked by earwax, fluid or condensation?
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Is the tube OK?
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Is the hook dry?
![xhow-to-put-on-minibte-sp-13-step1.jpg,qh=382,ala=en,aw=382,arev=FFF9,ahash=142CE0C14343A1](https://static.wixstatic.com/media/d5e113_d9a184fd06724d8d89090e7ed164c02e~mv2.jpg/v1/fill/w_64,h_64,al_c,q_80,usm_0.66_1.00_0.01,enc_auto/xhow-to-put-on-minibte-sp-13-step1_jpg%2Cqh%3D382%2Cala%3Den%2Caw%3D382%2Carev%3DFFF9%2Cahash%3D142CE0C14343A1.jpg)
YOUR CHILD'S HEARING AID IS DIFFICULT TO INSERT
Check to see:
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Place a small drop of non-irritating lubricant on your finger and smear onto the ear canal entrance before inserting your instrument. Ensure that no lubricant enters the sound outlet or microphone apertures.
![wet.png](https://static.wixstatic.com/media/d5e113_76d68f7a50d6420f92753252c436f56c~mv2.png/v1/fill/w_64,h_64,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/wet.png)
YOUR CHILD'S HEARING AID GOT WET
Steps:
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Shake the water away quickly.
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Remove the battery.
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Have the hearing aid checked by your Hearing Care Professional. If this is not possible, use your electronic dry and store kit if you have one.
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Leave the hearing aid in a dry place.
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Connect the hearing aid stethoscope (typically provided at time of hearing aid dispensing) and check whether the hearing aid still works.
![maxresdefault.jpg](https://static.wixstatic.com/media/d5e113_fdcc5ab48ad8414dbfc8e5cb8aad67fb~mv2.jpg/v1/fill/w_78,h_77,al_c,q_80,usm_0.66_1.00_0.01,enc_auto/maxresdefault.jpg)
YOUR CHILD SAYS THEIR HEARING AID ISN'T WORKING PROPERLY
Check to see:
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Is the volume control in the normal position?
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Is the opening for the microphone accessible?
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Is the battery OK?
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Is the earmold blocked?
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Is there too much ear wax in the ear canal?
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Is the hearing aid damaged?
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Are both the hook and the tube dry?
![feedback.jpg](https://static.wixstatic.com/media/d5e113_b2e017a449204bb0b7843822b1990977~mv2.jpg/v1/fill/w_64,h_64,al_c,q_80,usm_0.66_1.00_0.01,enc_auto/feedback.jpg)
YOUR CHILD'S HEARING AID IS WHISTLING WHILE INSERTED
Check to see:
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Is there something blocking the tubing, condensation or fluid?
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Is there too much ear wax in the ear canal?
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Is the earmold inserted correctly?
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Is the earmold too small, because the ear canal has been growing normally?
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Is the tube still connected with the earmold and the hook?
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Is the hearing aid damaged?
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Is the hook or tube damaged?
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Is the child's head tilted so that something is up against the microphone (i.e. infant in car seat)?
![distortion.png](https://static.wixstatic.com/media/d5e113_354cad18436349c6ab2893cd80a96020~mv2.png/v1/fill/w_78,h_77,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/distortion.png)
YOUR CHILD'S HEARING AID IS DISTORTED OR MAKING UNUSUAL SOUNDS
Check to see:
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Is there corrosion on the battery?
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Is the battery properly inserted in its compartment?
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Is the on-off switch at the correct position and not in the middle between two positions?
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Is the volume control in the normal position?
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Is the earmold blocked?
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Are both the hook and tube dry?
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Does the earmold fit correctly?